Help Center
Find answers to commonly asked questions and get the support you need to make the most of American Marketing Alliance.
Popular Questions
General Help
For all users and visitors
For Advertisers
Buying ad placements
For Publishers
Selling ad inventory
Event Organizers
Events and sponsorships
Membership & Accounts
Visit our Membership page to select from our Membership Levels:
- Visitor ($0): Browse public pages, view events and RFPs, community access
- Member ($50/month or $500/year): Submit Local Updates, AI drafts, basic scoring, smart suggestions, limited assistants
- iHead ($300/month or $3,000/year): Full AI marketing team, auto-dispatch, vendor/sponsor matching, Member Concierge gateway
- Enterprise (Custom pricing): White-label hub, enterprise integrations, custom AI training, dedicated support
Registration takes less than 30 seconds, and you can get started immediately.
AMA membership provides numerous benefits depending on your level:
- AI-Powered Marketing Tools: Access to our complete suite of AI marketing assistants
- Platform Access: LocalMarketingTool.ai, BusinessCalendar.ai, FunList.ai, and ThurstonAI.com
- Local Chapter Access: Connect with other business owners and marketers in your area
- Community Sponsor Ad Placement: Featured placement on chapter pages
- Exclusive Business Spotlights: Get featured in AMA's marketing campaigns
- Professional Directory Listing: Visibility in our member directory
Compare all benefits on our Membership page.
Once registered, log in to access your Member Dashboard where you can:
- Update your profile and business information
- Manage your membership subscription
- Access AI marketing tools
- Connect with your local chapter
- View your directory listing settings
- Manage notifications and preferences
Platform & Tools
AMA provides access to four integrated marketing platforms:
- LocalMarketingTool.ai: AI-powered B2B marketplace for discovering and purchasing local advertising opportunities. Features data-driven insights, ROI projections, and intelligent matching between advertisers and publishers.
- BusinessCalendar.ai: B2B event and opportunity calendar with AI-powered Connect, Elevate, and Impact scores. Includes intelligent feedback to maximize networking ROI and business development outcomes.
- FunList.ai: Community event sponsorship hub for discovering local events and managing sponsorship opportunities. Connect with event organizers and track sponsorship ROI.
- ThurstonAI.com: ThurstonAI Business Council - AI innovation and business intelligence community supporting local businesses with AI adoption, strategy, and implementation.
All platforms are accessible through your AMA member account and work together seamlessly.
Access our complete suite of AI-powered marketing assistants from the AI Tools Hub:
- Buyers Agent: Generate targeted buyer personas and customer acquisition strategies
- Sellers Agent: Create compelling sales copy and marketing materials
- Calendar Assistant: Discover relevant events and optimize your marketing calendar
- Social Assistant: Generate engaging social media content across platforms
- Event Assistant: Plan, promote, and execute successful marketing events
- SEO Assistant: Optimize content for search engines with AI-powered recommendations
- Email Marketing Assistant: Create and optimize email campaigns with AI insights
- RFP Assistant: Create compelling requests for proposals and responses
- Media Assistant: Develop effective media relations and PR strategies
- Promotions Assistant: Design and optimize promotional campaigns
- Sponsorship Assistant: Identify and evaluate sponsorship opportunities with ROI analysis
- Content Creator: Generate high-quality marketing content for multiple channels
Each tool includes personalized onboarding based on your business profile and marketing goals.
All platforms and tools are accessible through your member account:
- Log in to your AMA account at amaspc.com
- Visit your Member Dashboard
- Access AI tools from the AI Tools Hub
- Access platforms directly:
Use your AMA credentials to log in to any of our platforms for seamless access to premium features.
Yes! We provide comprehensive tutorials and support:
- Interactive onboarding wizard when you first access the AI Tools Hub
- Each tool includes built-in guidance, tooltips, and contextual help
- Real-time AI assistance and suggestions within each tool
- AI innovation events through ThurstonAI.com Business Council
- Detailed FAQs and documentation in this Help Center
- Priority support for paid members
- Community forums and peer support through local chapters
Our entire platform is designed to be intuitive and user-friendly, with self-guided tutorials at every step.
The best starting point depends on your immediate needs:
- New to Local Marketing: Start with the Calendar Assistant to discover networking events and sponsorship opportunities in your area
- Need Advertising Space: Use the Buyers Agent to find cost-effective local advertising placements
- Have Advertising to Sell: The Sellers Agent helps you list and optimize your ad inventory
- Planning an Event: The Event Assistant handles everything from promotion to sponsorship opportunities
- Need Content: The Social Assistant or Content Creator can generate engaging posts and marketing materials
- Looking for Partnerships: The Sponsorship Assistant identifies and evaluates opportunities with ROI analysis
During onboarding, we'll recommend tools based on your business profile and marketing goals. You can always activate additional tools later!
AI tool access depends on your membership level:
- Visitor ($0/year): Browse public pages and subscribe to alerts, no AI tools
- Member - Self-Service ($50/year): Limited AI assistants, AI drafts, basic event scoring
- IMaaS ($300/year): Full AI assistant suite, auto-dispatch, vendor matching, Member Concierge
- Enterprise (Custom): Everything in IMaaS plus white-label, custom AI training, dedicated support
There are no hidden fees or per-use charges for AI tools. Your membership includes all the tools you need to grow your business.
Compare membership levels to find the right fit for your business.
AI & Data Security
Your data security is our top priority. We implement multiple layers of protection:
- End-to-End Encryption: All data transmission uses HTTPS/TLS encryption
- Secure Database Storage: Your business information is encrypted at rest
- Authentication Required: All API access requires valid credentials and purpose headers
- Comprehensive Logging: We track all data access with IP, user-agent, purpose, and timestamp
- Privacy Controls: No access to member-only or private content through our AI Gateway
- Rate Limiting: Automated protection against abuse (60/min, 1,000/hour, 10,000/day)
Learn more on our Security & Privacy page.
We use AI to enhance your marketing capabilities while respecting your data:
- AI Marketing Tools: Our AI assistants help you create content, find opportunities, and optimize campaigns - all data stays within your account
- Personalized Recommendations: AI suggests relevant events, advertising opportunities, and networking connections based on your business profile
- OpenAI Partnership: We partner with OpenAI, a leader in responsible AI development with robust security practices
- Data Anonymization: When used for platform improvements, your data is anonymized and aggregated
- Training Restrictions: No third-party AI training on your data without explicit written authorization
Review our AI Access Policy and AI Data License for complete details.
Yes! You have complete control over AI feature usage:
- AI marketing tools are opt-in - you choose which assistants to activate during onboarding
- You can enable or disable individual AI tools at any time from your member dashboard
- Core membership features work perfectly without using any AI tools
- Your business listing and directory presence don't require AI features
- Manual alternatives are available for all AI-powered features
Manage your AI tool preferences in your Member Dashboard.
Our Community AI Gateway is a transparent, secure system for AI access to our public data:
- Controlled Access: Only designated endpoints with proper authentication can access data
- Purpose Declaration: All AI systems must declare their intended use
- Training Prohibited: AI model training requires explicit written license from AMA
- Attribution Required: All AI-generated content using our data must credit AMA SPC
- Public Data Only: The gateway only provides access to publicly available event and calendar information
- Rapid Response: Quick takedown process via policy@amaspc.com
This protects our community while enabling beneficial AI applications. Learn more in our AI Access Security documentation.
Yes, connecting social media accounts is safe with AMA:
- OAuth Authentication: We use industry-standard OAuth - we never see your password
- Limited Permissions: We only request the minimum permissions needed (posting, basic profile)
- You Control Access: Revoke connections at any time from your dashboard or directly from the social platform
- No Unauthorized Posting: We never post without your explicit approval
- Secure Storage: Social tokens are encrypted and stored securely
- Optional Feature: Social connections are completely optional - not required for membership
The Social Assistant uses these connections to help you schedule and optimize posts across platforms, but you always maintain full control.
Billing & Payment
We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure payment processor, Stripe. All transactions are encrypted and PCI compliant.
Membership billing is straightforward:
- Monthly Billing: Charged on the same day each month
- Annual Billing: Save 20% with annual payment (where available)
- Automatic Renewal: Subscriptions renew automatically unless canceled
- Easy Cancellation: Cancel anytime from your member dashboard
- Pro-rated Credits: Upgrades and downgrades are pro-rated fairly
You can manage your billing settings and payment methods from your member dashboard.
Invoices are automatically generated and available:
- Sent to your registered email address after each payment
- Downloadable from your member dashboard
- Available for all membership payments and ad purchases
- Customizable with your business details for accounting purposes
For special invoice requirements or bulk invoicing, contact billing@amaspc.com
Getting Started
Welcome to AMA! Here's your quick start guide:
- Complete Your Profile: Add your business information, profile photo, and contact preferences in your Member Dashboard
- Run the Onboarding Wizard: Visit the AI Tools Hub and complete the onboarding process to personalize your AI assistants
- Choose Your Chapter: Select your primary local chapter and any additional chapters you'd like to join
- Explore AI Tools: Try the Calendar Assistant to find networking events, or the Buyers Agent to discover advertising opportunities
- Join Community Events: Check your chapter's event calendar for upcoming networking opportunities
The onboarding wizard is a guided setup process that personalizes your AI marketing tools based on your specific business needs.
What you'll configure:
- Business type and industry
- Target audience demographics
- Marketing goals and objectives
- Geographic market focus
- Preferred AI tool settings
This takes about 5 minutes and dramatically improves the quality of AI recommendations you receive. You can update these preferences anytime from the AI Tools Hub.
Choose your primary chapter based on where your business operates or where you want to focus your marketing efforts.
Current Chapters:
- Thurston Marketing Alliance: Olympia, Lacey, Tumwater area
- Pierce Marketing Alliance: Tacoma, Puyallup, Lakewood area
- King Marketing Alliance: Seattle, Bellevue, Renton area
- Snohomish Marketing Alliance: Everett, Marysville, Lynnwood area
You can join multiple chapters if you serve multiple markets. Each chapter provides access to local events, networking, and advertising opportunities specific to that region.
Explore ChaptersCommunity & Networking
AMA chapters are regional communities of marketers and business owners who connect to share insights and collaborate on marketing initiatives.
Chapter Benefits:
- Local business directory featuring chapter members
- Cross-promotion opportunities with other businesses
- Community sponsorship opportunities
- Access to chapter-specific resources and tools
- AI innovation events through ThurstonAI.com (Thurston chapter)
- Connection with local marketing professionals
Each chapter maintains its own member directory and resources. Visit your chapter page to access local resources and connect with members.
The Member Directory is a searchable database of all AMA members, organized by chapter and business category.
Directory Features:
- Search by name, company, industry, or location
- Filter by chapter or business type
- View member profiles with contact information
- Connect directly with other members
- Discover potential collaboration partners
Privacy Controls: You can control your visibility in the directory and choose which contact information to display in your account settings.
AMA provides multiple ways to discover networking and business development events:
- Calendar Assistant AI Tool: Get personalized event recommendations based on your business goals and networking preferences
- BusinessCalendar.ai: Access our B2B event discovery platform with AI-powered Connect, Elevate, and Impact scores
- Community Calendar Directory: Browse external event calendars from local organizations and media outlets
- ThurstonAI.com: AI innovation and business intelligence events for the Thurston County community
The Calendar Assistant analyzes events based on your business profile and suggests the most valuable networking opportunities for your specific goals.
Try Calendar AssistantThe Vendor Directory is a curated list of trusted marketing service providers, agencies, and consultants serving AMA members.
Find vendors for:
- Graphic design and branding
- Web development and SEO
- Social media management
- Content creation and copywriting
- Photography and videography
- Event planning and production
- Printing and promotional products
All vendors in our directory are either AMA members or have been vetted by our community. You can search by service type, location, or chapter.
Advanced Features
The Sponsorship Portal connects businesses with local events seeking sponsors.
For Event Organizers:
- List sponsorship opportunities with detailed packages
- Specify audience demographics and expected attendance
- Manage sponsor applications and communications
- Track sponsorship revenue and commitments
For Sponsors:
- Discover events aligned with your target audience
- Review sponsorship benefits and ROI projections
- Apply for opportunities directly through the portal
- Access the Sponsorship Assistant AI for package evaluation
All sponsorship opportunities include AI-powered ROI analysis to help you make informed decisions.
Cross-Promotions are partnership opportunities between complementary businesses to expand reach and share audiences. Access cross-promotion opportunities through your chapter page.
Examples include:
- Co-hosting events or webinars
- Sharing each other's content on social media
- Offering joint promotions or package deals
- Featuring partner businesses in newsletters
- Cross-linking websites and directories
The platform helps you identify potential partners with similar audiences and complementary (not competing) services. The Promotions Assistant AI suggests partnership structures and promotional strategies.
The Ad Space Marketplace is our hyper-local advertising exchange where members can buy and sell advertising inventory.
Available Ad Types:
- Digital ads (website banners, email newsletters, social media)
- Print ads (local publications, direct mail, flyers)
- Event sponsorships (booths, branded materials, speaking opportunities)
- Physical signage (in-store displays, vehicle wraps, billboards)
Platform Features:
- AI-powered matching between buyers and sellers
- Verified audience demographics and reach metrics
- Secure payment processing through the platform
- Performance tracking and ROI reporting
- Transparent pricing and comparison tools
Both the Buyers Agent and Sellers Agent AI tools integrate with the marketplace to optimize your advertising strategy.
For Advertisers (Ad Buyers)
LocalMarketingTool.ai makes finding relevant ad opportunities simple:
- Log in with your AMA credentials
- Complete your business profile for personalized recommendations
- Browse AI-curated advertising opportunities matched to your target audience
- Filter by location, budget, format, industry, and audience demographics
- Compare ROI projections and performance metrics
- Purchase directly through the platform
The Buyers Agent AI assistant proactively recommends placements based on your business goals and past performance.
We offer diverse hyper-local advertising opportunities:
- Event Sponsorships: Local community events, fundraisers, festivals, and gatherings
- Newsletter Placements: Featured spots in local newsletters, email campaigns, and publications
- Digital Advertising: Website banners, social media features, and digital display
- Print Media: Local newspapers, magazines, direct mail, and community publications
- Chapter Sponsorships: Sponsor AMA local chapters and networking events
- Cross-Promotions: Partner with complementary local businesses
- Community Calendars: Featured listings on event calendars and directories
All placements include detailed audience demographics, reach metrics, and verified performance data.
Track your advertising performance through comprehensive analytics:
- Real-time performance dashboard in your member account
- Engagement metrics specific to each placement type
- Conversion tracking with custom QR codes and promo codes
- ROI calculator comparing actual vs. projected results
- Audience insights and demographic breakdowns
- Monthly performance reports delivered via email
- AI-powered optimization suggestions from the Buyers Agent
The Marketing Burn™ is the costly regret of investing in unsuccessful marketing tactics when more effective strategies were available.
AMA helps you avoid The Marketing Burn™ through:
- AI-driven placement recommendations based on your specific business goals
- Data-backed ROI projections before you commit
- Hyper-local targeting to reach your most relevant audience
- Performance optimization suggestions from AI assistants
- Access to proven local marketing channels with verification
- Transparent pricing and performance metrics
- Community feedback and ratings on advertising opportunities
Our platform is designed to maximize your marketing ROI while minimizing wasted spend.
For Publishers (Ad Sellers)
Listing your ad inventory on LocalMarketingTool.ai is simple:
- Log in to your AMA account
- Navigate to LocalMarketingTool.ai
- Click "List Advertising Space"
- Provide details about your placement (format, dimensions, audience, etc.)
- Set your pricing and availability
- Add photos, specifications, and audience demographics
- Submit for review (usually approved within 24 hours)
The Sellers Agent AI can help optimize your listing to attract the right buyers and maximize your revenue.
You can list many types of advertising inventory:
- Print: Newsletter ads, magazine placements, flyers, direct mail
- Digital: Website banners, email newsletter mentions, social media features
- Physical Space: Window displays, in-store signage, bulletin boards, vehicle wraps
- Event Sponsorships: Booth space, branded materials, speaking opportunities
- Co-Marketing: Cross-promotional opportunities with your business
- Media: Local podcast mentions, radio spots, community TV, streaming
- Outdoor: Billboards, transit advertising, community boards
All inventory should be locally focused and provide genuine value to advertisers.
When your ad inventory sells:
- You receive immediate notification of the sale
- Funds are held in escrow until the ad is delivered
- Once the ad runs and is verified, funds are released to your account
- Payouts occur weekly via direct deposit or monthly check
- AMA retains a platform fee (typically 10-15%)
- You receive detailed transaction statements
- Tax documentation provided annually
Our automated system ensures timely payments and transparent transactions.
Maximize your inventory appeal with these strategies:
- Detailed Audience Data: Provide specific demographics and engagement metrics
- Clear Visuals: Include high-quality images and examples
- Transparent Pricing: Set competitive rates with clear value
- Flexible Options: Offer package deals and customization
- Success Stories: Share previous advertiser results and testimonials
- Regular Updates: Keep your inventory current and seasonal
- Responsive Communication: Answer inquiries quickly
The Sellers Agent AI tool automatically analyzes your listings and suggests improvements to increase visibility and conversion rates.
For Event Organizers & Venues
List your event on FunList.ai and BusinessCalendar.ai:
- Log in to your AMA account
- Visit FunList.ai or BusinessCalendar.ai
- Click "Add Event" or "Submit Event"
- Provide event details (date, time, location, description)
- Add images, website links, and ticketing information
- Specify sponsorship opportunities and pricing
- Set audience demographics and expected attendance
- Submit for review (usually approved within 24 hours)
The Event Assistant AI helps optimize your listing to attract sponsors and attendees.
We welcome various local events including:
- Community Festivals: Street fairs, cultural celebrations, seasonal events
- Nonprofit Fundraisers: Charity galas, auctions, fun runs, benefit concerts
- Educational Events: Workshops, seminars, classes, training sessions
- Business Gatherings: Networking events, ribbon cuttings, grand openings
- Sports & Recreation: Tournaments, races, leagues, fitness events
- Arts & Entertainment: Performances, exhibits, concerts, shows
- Trade Shows & Conferences: Industry events, expos, professional gatherings
All events should be local and offer genuine value to attendees and sponsors.
Create attractive sponsorship packages:
- Tiered Structure: Offer multiple levels (e.g., Bronze, Silver, Gold, Platinum)
- Clear Benefits: Detail exactly what sponsors receive at each level
- Visual Mockups: Show logo placement examples and visibility
- Audience Data: Provide detailed attendee demographics and projections
- Flexible Options: Allow for customization when possible
- In-Kind Options: Consider non-monetary sponsorship arrangements
- ROI Metrics: Help sponsors understand expected return on investment
The Sponsorship Assistant AI analyzes similar events and suggests optimal package structures and pricing.
If you have a venue available for events:
- Log in to your AMA account
- Navigate to "Venues" from the main menu
- Click "Add Venue"
- Provide venue details (capacity, amenities, location, etc.)
- Upload photos and floor plans
- Set availability calendar and pricing
- Specify any restrictions or requirements
- Note any preferred vendors or catering options
Your venue will be visible to event organizers searching for locations on BusinessCalendar.ai and FunList.ai.
Need More Help?
Can't find what you're looking for? Our support team is here to help!
Contact Information
- General: hello@amaspc.com
- Technical: support@amaspc.com
- Call us: (360) 200-8768
Response time: Typically within 24 hours
(Premium members receive priority support)